Refund Policy

Last updated: June 2025

7-day money-back guarantee

If you subscribe to FishingStat Premium and are not happy with it, you can request a full refund within 7 days of your first payment. No questions asked.

To request a refund, email us at support@fishingstat.com from the address you used to sign up. Include the subject line Refund Request and we will process it within 2 business days.

What qualifies

  • Your refund request must be sent within 7 calendar days of the date your subscription started.
  • Only the first payment on a new subscription is eligible. Renewal charges are not covered by this guarantee.
  • Each account is eligible for one refund. If you cancel, re-subscribe, and cancel again, the second subscription is not eligible.

How refunds are issued

Payments are processed by FastSpring. Approved refunds are returned to the original payment method. Depending on your bank, it can take 5 to 10 business days for the amount to appear on your statement.

When a refund is issued your Premium access ends immediately. Your fishing data stays safe in your account, and you can continue using the free tier.

Cancellations

You can cancel your subscription at any time from your account settings. Cancelling stops future billing. You keep Premium access until the end of the period you already paid for, and then your account moves to the free tier automatically.

Cancellation alone is not a refund. If you want money back for a charge that has already been made, please contact us using the details below.

Exceptions

We are unable to issue refunds for charges that are more than 7 days old, or for renewals where the subscription was not cancelled before the renewal date. If you believe a charge was made in error, please reach out and we will look into it.

Contact

Questions about this policy or a specific charge: support@fishingstat.com